Privacy notice
A short, plain explanation of what we do with your details.
Who we are
Northern Networks is responsible for the details you send through this website. You can contact us at info@northernnetworks.co.uk.
What we collect
When you book help, we collect your name, phone number, postcode, email if you give it, and what you tell us about the problem.
Why we use it
Only to reply to you, arrange and carry out your job, and keep a record of the work. Our lawful basis is taking steps you've asked for before a contract, and then carrying out that contract.
Who sees it
Our team, and the engineer who does your job. We never sell your details or use them for unrelated marketing. The website is hosted by Cloudflare, which stores the booking for us.
How long we keep it
Enquiries that don't become a job are deleted after 12 months. Job records are kept for 6 years for tax and guarantee reasons.
Your rights
You can ask to see, correct or delete your details at any time. You can also complain to the Information Commissioner's Office at ico.org.uk.
Last updated: October 2026