Satellite internet
Starlink help that stays after the install
Bought a kit and want it fitted properly? Losing signal behind the trees? We fit, fix and look after Starlink systems across rural Yorkshire, whoever installed yours.
What we can help with
- Fitting a kit you bought yourself. Roof, wall, chimney or pole mounts, with cables run neatly and sealed.
- Signal drops and obstructions. Trees and buildings to the north are the usual culprits. We find a clearer spot and move the dish.
- Moving the dish. Higher up, further from the trees, or to a new building.
- Cable and power problems. Loose connections, damaged cables, longer runs.
- WiFi that doesn't reach. Mesh and outdoor access points for the whole property. See WiFi.
Try this first
Many problems can be sorted without a visit, so a quick call or video check is always free. If we do need to come out, you get a fixed price before we book.
- Check the Starlink app for an obstruction warning
- Make sure the cable is pushed fully into the dish and router
- Run a speed test next to the router, then in the room with the problem
Aftercare
A support plan for peace of mind
Priority help when something goes wrong, a yearly check of your dish and cables, and money off callouts. Ask us about it when you book.
Good to know: if your Starlink equipment is faulty, it's usually covered by Starlink's own warranty, and they send replacement kit. We can help you work out whether it's a fault or a fitting problem, then fit the replacement properly.
Want your Starlink sorted?
Tell us what's happening and where you are. We'll get back to you within an hour in working hours.
Starlink is a trademark of Space Exploration Technologies Corp. Northern Networks is independent and is not an official Starlink installer.